Comedian Magician Mark Robinson is a match for your event no matter how large or small. Although we specialize in speakers that are also entertaining or funny, the best motivational speakers also stay on point. Ask yourself these questions: Do I want Mark Robinson to focus on customer service or Leadership? Perhaps a better match would be to have him talk about teamwork, team building or communication. Although the best motivational speakers can talk on many topics, it will help if you can focus on a few topics that you think will fit well with your event. Some of the motivational speakers can be a former comedian or magician. Mark Robinson can talk on topics such as focus, leadership, and advancement. Most employees don't think about the fact that the skill set that got them the job they have and that make them successful in their current position will not be the same skills they will need at the next level. The best motivational speakers will not only be entertaining like Mark Robinson, but also encourage employees to prepare themselves for opportunity before it arises. This is accomplished by keeping focused on not only what your current job entails but also what lies ahead. Focus is yet another thing that sets successful people apart from the crowd, and a magician or comedian, of course, is an expert at getting you to not focus. People come to conferences and learn lots of information, but it won't implement itself. Comedian magician Mark Robinson is not only a motivational speaker but can use visual illustrations to show people how easy it is to lose focus, and how to focus on what's most important. No matter what size event you are having, we at best motivational speakers can help you find the best match for your motivation needs.
It is prudent at the beginning of a speech about what you can learn about problem solving from a magician, to explain some of the psychology that goes into a magic trick. Although comedian magician Mark Robinson won’t reveal any magician’s tricks, he will reveal many magicians’ secrets. I think you will find that the physiology and secrets behind magic tricks far more valuable than the tricks themselves. By the end of this you will be able to think like a magician to creatively solve problems at work, wow your customers, and impress your boss. You will also learn some of the subtle psychology magicians use to get you to pick the card they want you to. You can then use this knowledge to help your customers select the right company to do business with… yours.
First of all, to save face with the magic community, let me mention this: It’s not a “trick”, it’s an “effect”. For the purposes of readability, I’m using the word “trick”. Magicians, when talking amongst themselves, use the term “effect” to describe a trick. A magic trick is divided into two parts: 1) the effect, or the amazing thing the audience perceives to have happened. 2) The method, or the secret way you accomplish the effect. Notice that I said what the audience perceives to have happened, not what actually happened. There’s a big difference. Obviously, the coin didn’t really vanish, and that girl wasn’t really cut in half, but the audience perceives that it just happened. The best motivational speakers will tell you that their perception just became their reality. This works the same way in life. If you say something nice to someone but they perceive it as an insult, then to them, you’re a jerk. To them, you being a jerk is not a matter of their perception, it’s a fact. In business, if your customer service is average but people perceive it to be great, then it really is great. Since the customer is judge and jury of your customer service, weather you spend a million dollars or use a cheep gimmick to make them happy doesn’t matter. The customer’s perception of your service becomes the reality.
What is “magic” anyway? Comedian magician Mark Robinson likes to think magic is the 5 second window of time between when you first see something unexplainable and when your brain kicks in trying to explain it. There’s a wondrous pause where your brain just goes blank. All you’re thinking about for a moment is… WOW! Then, after a few seconds, your brain comes back online and begins trying to account for what just happened; i.e. “He must have been hiding it in his sleeve”. Now this moment of “magic” lasts longer for some people than others, but it’s what makes magic fun and it’s what magicians live for.
One of the best parts of my job is getting to see people have this experience. Interestingly, they will then look at each other and smile. As if to confirm the person next to them saw the same thing they did.
What makes magic so great for kids is that their brain never kicks in to try to explain what happened. They remain in the 5 second window perpetually. A kid can watch something absolutely impossible happen and all their brain says is …COOL! To them, it’s magic and doesn’t need any further analysis. However, for some adults, perhaps 1 out of 10, an unfortunate thing happens. After the “wow” moment they feel like they have just been outsmarted. To some people it’s like the magician is pointing at them singing the na nanny na na song. I’ve often wondered why some people respond to magic as a personal attack. Perhaps they are insecure, or maybe they have a big ego or both. They could be with their girlfriend and don’t want to look stupid in front of their date. For a myriad of reasons a small percentage of people react negatively to magic. Obviously this is the opposite of what the magician wants. The magician is an entertainer. He’s there to entertain you, and entertainment is supposed to make people happy, not irritated. So this leaves the magician in a catch 22. If you fry them with a great trick, it’s irritating, but if they see how it’s done you’re a lousy magician. Because of this problem magicians have developed several ways to take the sting out of a good trick, and the best Motivational Speakers know this also.
The first method to take the sting out of magic is to use comedy. Almost all magicians attempt (some better than others) to use levity to lighten up a baffling moment. This helps the audience not take the event too seriously, and thus hopefully, not be as annoyed they don’t know how the trick works. Another method magician’s use is to act like they’ve messed up the trick. People get some sort of sadistic pleasure watching a trick go horribly wrong. It’s the same people who go to a NASCAR event secretly thinking “wouldn’t it be great if we saw a big crash today.” Millions of people watch shows like American Idol and America’s Got Talent, taking pleasure in watching contestants in the early rounds crash and burn. Magicians often use the possibility they have made a horrible mistake as a bit of comedy that turns the magical ending into a moment of pleasurable surprise rather than an unsolvable puzzle.
Some magicians try to take the “I think I’ve messed up the trick” situation further and act surprised themselves when the amazing part happens at the conclusion of the trick. Now the magic is something the magician and audience have experienced together, rather than a trick that has been played on the audience.
Finally sometimes a magician comedian Mark Robinson will put the item that will be magically transformed in the spectators own hands. At the end of the trick, it is the audience member that gets to open their hands and reveal the magic. The magician might even say “How did you do that?”
What’s interesting is that rationally the audience knows that whether the magician acts surprised or not that he just played a trick on them. Rationally they know that he didn’t really mess up and it was all part of the trick. They know it was him that did the magic and not them… But it doesn’t matter. The mere presentation of the trick that way has taken all the confrontation out of the magician completely fooling you. You can get caught up in the bells and whistles of your customer service, but it’s really all about them and how the react. Don’t become a fan of you own cleverness.
In Magic, I like to think there are two types of tricks. First, there are “WOW” tricks. This is what you’re striving for. Something amazing, something shocking, and something they’ll remember forever. Magicians sometimes call these “reputation makers.” Then there are puzzles. These are tricks where even though the audience doesn’t know how it’s done, their reaction is more puzzled than amazed. My Dad always called these, “So what” tricks. When I was a kid magician and would try out new tricks, he would push me to try to find tricks that were amazing, not just puzzling. “Ok, you found my card in the deck, so what?” He was right. If you are a magician people expect you to find the card in the deck. No matter what type of business you are in, simply meeting the customer’s expectations will never set you apart.
Clearly we are not looking to be average. We are looking for a “wow” moment for our customers. So how do we move from “so what” to average, from average to good, and from good to great? Instead of just finding their card, what if you let them sign it with a sharpie before the trick so they’d know it wasn’t just another three of clubs you found. What if instead of finding it in the deck, the signed card was found in your pocket. What if it was in their pocket? You can see how a simple trick is moving from boring to shocking. Through this same thought process you can take boring customer service and make it spectacular.
The best motivational speakers know that in our efforts to set ourselves apart we have a huge advantage. There’s a whole lot of “average” out there. In fact, in some industries like travel, the customer service standards are so low, that any airline that meets expectations has just exceeded them. So by making an effort to create “wow” moments in everything we do, who are customers going to gravitate toward? By thinking like comedian magician Mark Robinson, you can create unforgettable moments that can enhance your personal relationships, make your company a customer magnet and get you noticed by the boss.